Our solutions incorporate best-practice business management strategies tailored to the needs of all sectors.
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EvaluAgent is a cloud based software solution which enables you to deliver a highly efficient, customer-focused contact-centre.
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SocialShout enables you to collect feedback, promote your brand, recover unhappy customers, and build up a valuable marketing database.
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Collect feedback, promote your brand and build a powerful marketing database using social media.
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Track customers and manage cases via a single helpdesk portal that unites both traditional and social media channels.
Find out moreAt SocialRel8, we understand the challenges in managing cost-effective customer service operations that add value to the wider business.
That’s why we’ve combined our two-and-a-half decades of industry experience with our passion for perfection to create a smarter way of managing your customer experience.
EvaluAgent, SocialShout and ContactCase: innovative business management strategies and technologies designed for UK and North American business sectors, covering retail, utilities, telecoms, financial services and public bodies.
With SocialRel8, you can not only drive down operational costs, you can also increase your sales conversions and improve your customer/employee satisfaction.
To discover our vision for a top class customer experience and more effective use of technology, contact us today.
